Reservations on mobile
The app covers the two reservation tasks you do on the floor: creating a new booking, and acting on an existing one by checking a guest in or out and reading their balance. Both mirror the web reservation flows, so a booking made on the phone behaves exactly like one made at the desk.
Tap the plus button on the dashboard to open the New Reservation wizard. A progress bar at the top tracks four steps.
- Dates. Choose the arrival and departure dates.
- Room. Under Accommodations, pick room types, quantities, and occupancy. Each room type shows how many are available ("4 avail"), the maximum occupancy ("Max 2"), and its amenities, with a "+1" chip when there are more. Expand a room type to set quantity and guests.
- Guest. Attach an existing guest or create a new one.
- Review. Confirm the details and create the booking.
Back and Next move between steps, and Next stays disabled until the current step is complete. The wizard produces a single reservation that can hold more than one room. For the pricing and occupancy rules behind each step, see Creating Reservations.
Tapping a guest card on the dashboard, or a booking from the app's navigation, opens the reservation screen.
The screen shows:
- The guest (name, email, and the reservation's confirmation code, which you can copy) and a status pill.
- A status control to change the reservation's stage, and the primary action for that stage: Check Out for an in-house guest, or Check In for an arriving one.
- A summary strip with the Check-in and Check-out dates, Nights, and the folio's Charges, Payments, and Balance. The balance is tagged Open when money is still owed.
- Accommodations, listing each room on the booking with its room number, dates, nights, bed configuration, guests, and its own check-in status.
The reservation screen enforces the same rules as the web app, so the two never drift.
- Check-in needs a room assigned and clean. Each room shows its own status and flips to Checked In once processed.
- Check-out settles the stay. The folio balance must be clear, or explicitly overridden, before a guest departs.
Further changes, such as moving dates or rooms and cancelling, follow the behavior documented in Modifying Reservations.