Room Management
Room management keeps your physical inventory in sync with what the front desk and channels can sell. In Veridien, every sellable room belongs to a room type (which defines its occupancy and amenities) and carries a status (Clean, Dirty, or Out of Order). This page covers creating room types, adding rooms, editing a room's details, and how statuses change as guests come and go.
You manage rooms from the Rooms page. The header shows how many rooms are configured and gives you two actions: Manage room types and Add room.
A room type is the classification you assign to rooms, for example "Standard King" or "Deluxe Suite." Each type defines a max occupancy and the amenities its rooms share; nightly prices are set separately in Rates, not on the type. You must have at least one room type before you can create a room.
To manage them, click Manage room types on the Rooms page. The dialog lists each existing type with its occupancy, and lets you:
- Add Room Type: create a new type with a name, optional description, max and base occupancy, and amenities.
- Edit: update an existing type's name, description, occupancy, or amenities using the pencil icon.
- Delete: remove a type using the trash icon. Deleting a type is confirmed first, and rooms assigned to it lose their classification, so reassign those rooms afterwards.
Room types also drive rate plans and availability. Set them up thoughtfully before adding rooms. See Rate Plans and Key Concepts.
Click Add room on the Rooms page and provide:
- Room Number: the room's identifier (for example,
101). Required. - Floor: the floor number.
- Room Type: the type this room belongs to.
A new room starts as Clean. These are the only details a room carries; occupancy, amenities, description, and photos all live on its room type, not the individual room.
The Rooms page shows every room as a card with its room number, floor, room type, and a colour-coded status badge:
- Clean: green.
- Dirty: amber.
- Out of Order: red.
Click a room card to open its detail page, where you can edit everything about that room.
A room's detail page edits only the fields that define the room itself:
- Room Number and Floor.
- Room Type: move the room to a different classification.
- Status: set Clean, Dirty, or Out of Order directly. (Occupied is a system state, not a manual choice; see below.)
Click Save Room to apply your changes. Occupancy, amenities, description, and photos are not per-room settings; change them on the room type from Manage room types.
Every room carries one of these statuses, which determines whether it can be assigned to a guest.
| Status | Meaning | How it is set |
|---|---|---|
| Clean | Cleaned and ready to assign. | Set by housekeeping when a room is serviced, or chosen manually on the room. New rooms start Clean. |
| Dirty | Needs cleaning before it can be sold. | Set automatically at check-out, or chosen manually. |
| Out of Order | Removed from sellable inventory for maintenance or another reason. | Chosen manually on the room. |
| Occupied | A guest is checked into the room. | Set automatically at check-in. Not a manual option. |
Most status transitions happen on their own as you run the front desk:
- Check-in sets the assigned room to Occupied. See Check-In.
- Check-out sets the room to Dirty and logs the change. See Check-Out.
- Housekeeping marks a room Clean once it has been serviced and inspected. See Room Inspections.
Set a status by hand on the room's detail page when reality and the system disagree, for example:
- A room was marked Clean before cleaning was finished. Set it back to Dirty so it is not assigned by mistake.
- A guest reported a problem and the room is being re-serviced. Set it to Dirty until housekeeping marks it Clean again.
The room picker at check-in only offers Clean rooms, so an accurate status is what keeps the wrong room from being assigned.
Setting a room Out of Order removes it from sellable inventory. Out-of-order rooms are also excluded from the occupancy denominator on the Dashboard, so your occupancy percentage reflects only rooms you can actually sell. When the underlying issue is resolved, change the status back to Clean (or Dirty, if it still needs servicing) so the room returns to inventory.
Review Out of Order rooms regularly. A room left out of order after its issue is fixed quietly costs revenue every night it stays offline. Keep the status current.
Leaving a status that no longer matches reality. The check-in room picker trusts the status. A room wrongly marked Clean can be assigned to a guest before it is ready; a room left Out of Order after a fix sits unsellable. Keep statuses honest.
Deleting a room type that rooms still use. Rooms assigned to a deleted type lose their classification. Reassign them to another type first, or expect to fix them afterwards.
Editing the room when you mean the room type. Pricing, occupancy, amenities, and photos are all properties of the room type, not the individual room. If you need to change any of those, edit the room type from Manage room types, or set prices in Rates.